How do I return a product?Updated a year ago

If you would rather like to contact us directly through our email, you can simply send the following information to [email protected].uk

- Order number (ex. #UK1000)
- Pictures clearly displaying the damage
- How the damage happened
- Product number or Name (SKU)

By including this information, you will receive a quicker and easier handling of your complaint, and that the communication is as comprehensive and accurate as possible.

Note: It can be an advantage to return the items in the original packaging to ensure that the product is protected on equal terms as upon delivery.